I was drying the last load today when the timer quit...glad it went out then instead of at the beginning of doing my laundry. Wednesday is the day where I do all the laundry...on a couple of other days I do a load or so...but nothing major.
Since it was under warranty I called Whirlpool. The guy on the phone was nice - but said I would be getting service from a company about 40 miles or so away from us. I asked why he couldn't use the guy who lives about 12 miles from me...he mumbled some jargon about he could only do what his computer allowed him to do. He proceeded to tell me if I wanted to contact the local repair person to just go right ahead and do it. So, that is exactly what I did! This coming Monday is the soonest he could get out here. Waiting that long is not too bad - I can handle that.
I suppose the moral of all this ranting is Whirlpool products just are not what they should be - in spite of the price for them.
Side Note: had to have a plumber out this morning to take care of extremely slow draining in both bathrooms. That little problem took three phone calls before I finally was able to speak to a live person. When this guy first went into business he would come out at all hours - during the week or on weekends. Now that he is well established all that "good service" is not what it used to be. I will pay higher price to have the toilets work on the weekend.
On the brighter side...I am truly blessed in many ways - one I have the money to pay for these appliances and service calls. I can recall back in my single parenting days where there would not have been the money to pay for these things without doing a lot of juggling of the finances.